AIRTEL@JIBITI.WHY?

Please my good people of Nigeria, home of the strong and restless till pepper rest, domain of the brave and kingdom of oil money, I greet una oooo!

‘Airtel Nigeria’, I have a few questions which I would like to use this medium to post you and hope there are people reasonable enough to respond to me without trying to confuse themselves with irrelevant technical-communication jargon. 

Do I sense some serious semblance between your modus-operandi and that of the defunct NEPA, since PHCN seems to be a bit more reliable than you guys these days?

Recently I got fed up with being told by Airtel that the only way to avoid charges for data being deducted from my prepaid airtime is to put off my data-service setting.

Now let’s analyze this like educated people. Imagine... I paid for a one month data package which is activated by sending a certain code to Airtel’s computer, then a text message is sent to me telling me my request is successful and that the data-plan I opted for is valid for one month after which the computer will automatically switch me off or renew the plan if I preloaded the required airtime and agreed to the auto renewal option.

 Now this is the funny part... after being switched off by Airtel, data charges gets deducted from the airtime I loaded to make calls, and this is not because you are browsing, nope!... You all know that most phones these days are smart-phones, so the phone sends and receive data by itself to run or update some of the device’s applications and software.

Let me back up a bit... Airtel failed in their agreement to switch me off after one month, instead they will continue their illicit deductions from my call-credits, fully aware that most people do not even realize they are being unlawfully surcharged.

Another question is... how come your computer can not stop its illegal deductions but it identifies when my call-credits run out and immediately switches me off?

So i am to pay Airtel and partly do their job of turning off data consumption after the agreed due-date?

It’s even more annoying listening to Airtel’s half-baked staff try to convince me they are in control and understand what the heck they are talking about.

The last lady I spoke to in that bloody scam-farm called Airtel, froze when I asked her if we should continue paying for their mistake... she was obviously touched by a wind of conscience!

Nigerian government, members of the houses representing us... are you going to continue sitting on the side-line while these nonentities come to our country and continue to take us for a ride?

How many signatures would it take from Nigerians to get them thrown out of this country? Please let us know, so we can commence the collection of signatures from fed-up Naija people.

Nonsense!